Terms of Service

IN2AIR provides heating, ventilation, and air conditioning design, supply, installation, and maintenance for residential and commercial clients across Victoria.

All work is subject to site assessment, a written quote, and a service agreement outlining scope, pricing, timelines, and any special conditions.

Submitting an enquiry or requesting a quote does not create a binding contract until both parties accept a formal quotation or agreement.

Quotes are valid for the period stated and are based on information available at the time of assessment, including site access, existing systems, and stated requirements.

Variations may apply if site conditions differ from those assessed, if scope changes, or if additional materials or labour are required.

Unless otherwise stated, prices exclude GST. Payment terms are set out in your quote or service agreement.

Content on this website is general information about our services and is not a substitute for a site-specific assessment or professional advice.

Product names, images, and specifications may change. Confirm current availability and suitability with our team before making decisions.

We aim to keep information accurate but do not warrant that website content is complete, current, or free from error.

Manufacturer warranties apply to supplied equipment as stated by the manufacturer. Registration and regular maintenance may be required to keep cover valid.

IN2AIR provides workmanship warranties as outlined in your service agreement. Warranty claims should be raised promptly with supporting details.

Damage caused by misuse, unauthorised modification, lack of maintenance, or factors outside our control may void applicable warranties.

To the extent permitted by law, IN2AIR is not liable for loss arising solely from use of this website or reliance on its general content.

Nothing in these terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot be excluded under the Australian Consumer Law.

Liability under a service agreement is governed by that agreement and applicable law.

Website content, branding, photography, and design are owned by IN2AIR or used under licence. You may not reproduce material for commercial use without written permission.

You may view and print content for personal, non-commercial reference related to engaging our services.